1. Information Collection
Flance4U respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and services ("Service"). By accessing or using the Service, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: When you create an account, purchase products, or interact with us, we may collect personal information such as your name, email address, phone number, billing address, and payment information.
- Account Information: We may collect details about your account activity, including order history, downloaded products, and support interactions.
- Technical Data: We collect non-personal information about your device, browser type, IP address, operating system, and browsing behavior on our website to help us improve the user experience.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our website. These technologies help us analyze trends, administer the site, and enhance your user experience.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Provide Services: To process transactions, fulfill orders, and deliver products you purchase.
- Account Management: To create and maintain your account, communicate with you, and provide customer support.
- Marketing and Promotions: To send you updates, newsletters, and promotional materials related to our products, services, and offers. You can opt-out of marketing communications at any time.
- Improve User Experience: To understand how users interact with our website, improve our services, and personalize your experience on the platform.
- Legal Compliance: To comply with applicable laws, respond to legal requests, and prevent fraudulent activities.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating the website, processing payments, and providing customer support. These service providers are obligated to protect your information and may only use it for the specific services they provide to us.
- Legal Requirements: We may disclose your information if required by law, such as in response to a court order, government investigation, or other legal process.
- Business Transfers: If Flance4U is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. You will be notified if your information is transferred to a new entity.
- With Your Consent: We may share your information with other third parties if you provide explicit consent for such disclosure.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While we take reasonable precautions to protect your data, no method of data transmission over the internet is completely secure. As such, we cannot guarantee the absolute security of your data.
6. Your Rights and Choices
You have the following rights concerning your personal data:
- Access and Correction: You have the right to access the personal data we hold about you and request corrections if any of your data is inaccurate or incomplete.
- Deletion: You may request the deletion of your personal data, subject to legal and contractual obligations.
- Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails or newsletters by following the unsubscribe instructions included in the communication or by contacting us directly.
- Data Portability: You may request a copy of your personal data in a structured, commonly used format for transfer to another service provider.
To exercise any of these rights, please contact us at support@flance4u.net.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
8. International Data Transfers
Flance4U is based in Bangladesh, and your personal data may be transferred to and processed in countries other than your country of residence. By using our services, you consent to the transfer of your data to countries that may not have the same data protection laws as your country.
9. Children’s Privacy
Flance4U does not knowingly collect or solicit personal data from individuals under the age of 18. If you believe that we have collected personal data from a child under 18, please contact us immediately, and we will take steps to remove such information from our systems.
10. Changes to This Privacy Policy
Flance4U reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal data, please contact us:
